What is Wandle PCN?

Five NHS GP practices – Southfields Group Practice, Elborough Street Surgery, Wandsworth Medical Centre, The Earlsfield Practice and Triangle Surgery – located in the borough of Wandsworth have joined forces to make sure each one of their patients can benefit from a broader range of accessible, high quality healthcare, both now and in the future. Our united name for this is the Wandle Primary Care Network (PCN).

Although our practices still operate independently, providing GP services and keeping their own patient lists, individual identities, premises and teams, we are now providing certain services together. These include Hypertension clinics, Menopause clinics, extra GP (including evenings and Saturdays) and Nurse clinics, as well as appointments with an array of specialist clinicians, such as Clinical Pharmacists, Physiotherapists, Physician Associates,  Paramedics, an Assistant Psychologist, a Social Prescriber and a Health and Wellbeing Coach.

It is a new name, but it is about providing you with the right services, by the right people, at the right time. 

Why am I being contacted by Wandle PCN?

You may receive an SMS text message from Wandle PCN or a telephone call from our Central Hub Administrator. This contact is made with the understanding and approval of your own GP. We have been reaching out recently, for example, asking patients for an up-to-date blood pressure reading in order to diagnose or exclude Hypertension (high blood pressure) in our communities. This proactive, personalised approach builds on the core work of primary care services.

Why am I being asked to go to a different GP practice for my appointment?

Our clinics are held across all five of our GP practices, so you may be asked to attend a different GP surgery to your own. Operating over 5 sites allows us to offer more appointments, utilising clinic rooms that would otherwise be underused. You can still, of course, be seen at your own GP surgery, but the wait may be longer. 

How do I benefit?

It is early days, but many patients have already benefitted from Wandle PCN services, seeing the most appropriate clinician for their health needs – more quickly and closer to home. Our extended access means that you can have a GP appointment in the evening or on a Saturday, and same-day emergency appointments or phone consultations are available when you need them – not next week. Some appointments are longer, e.g. 30 mins with a GP in our new Menopause Clinic, giving you the time you need for a thorough consultation and support, some are delivered differently, e.g. telephone, online and digital consultations, and some take place in your own home, e.g. with one of our Paramedics. The availability of an extended range of health professionals and services in the community represents a sea change, transforming your access to healthcare and helping to improve your health outcomes.

Contact us

You can contact us via email at wandlepcn.admin@nhs.net.

Tell us what you think

As a PCN, we encourage feedback because it is used to improve our services. If you wish to share your views or experiences, positive or negative, please contact us at the email address above.

Many issues can be resolved quickly by contacting us, but you do have the right to make a complaint about any aspect of NHS care, treatment or service – this is written into the NHS Constitution. From 1st July 2023, NHS complaints are changing and the way you can make a complaint about GPs is changing. Find out more here.

Our Clinics